PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THE SERVICES OFFERED BY ECSO GLOBAL PRIVATE LIMITED (“ECSO”, WHICH TERM SHALL INCLUDE ECSO AND/OR ANY OF ITS AFFILIATES AND GROUP COMPANIES). THESE TERMS OF USE SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE WEBSITE AT (“Web Site") AND THE SERVICES, FEATURES, CONTENT, APPLICATIONS, OR WIDGETS OFFERED BY ECSO (INCLUDING THE SITE, “SERVICE”).
1. INTRODUCTION
1.1. ECSO Global Private Limited. We are committed to ensuring that privacy of our clients, visitors, and other users of the website. In this Policy, “ECSO”, “we”, or “us” refers to ECSO Global Private Limited and its affiliates, successors and assigns, and “you” refers to a user who has provided any information including Personal Information (as defined below) and using any features therein.
1.2. The protection and security of your Personal Information and Usage Information (as defined below) is one of our top priorities. This Privacy Policy discloses and explains how we collect, use, share and protect Personal Information, Usage Information, or any other information about you. We also provide information regarding how you can access and update your Personal Information and make certain choices about how your Personal Information is used by us. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources.
1.3. This Privacy Policy explains what information of yours will be collected by ECSO when you access the Website, how the information will be used, and how you can control the collection, correction, and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy. The use of information collected through our Website shall be limited to the purposes under this Privacy Policy.
2. INFORMATION COLLECTION BY ECSO
2.1. Data Controller and Data Processor:
ECSO is responsible for managing and utilizing the Personal Information and Usage Information on its website. They act as both the data controller and data processor for this information. If there are any questions or concerns about this Privacy Policy or the data collected, ECSO can be reached at legal@absolute.ag.
2.2. Legal basis for collection and processing of Personal/Usage Information:
ECSO collects and processes information based on various legal grounds, including your consent, legitimate interests, legal obligations, and the need to protect vital interests. Examples of legitimate interests include direct marketing, fraud prevention, network and information systems security, responding to communications, operating networks of groups, and improving the website. ECSO may also process information to comply with legal requirements or perform a contract.
2.3. Basic Information
When accessing the ECSO website, users may be asked to provide Personal Information such as their name, email address, date of birth, and mobile number. This information may be collected through various forms on the website, including during registration, transaction creation, and contact with ECSO. Users may also be required to provide Personal Information through registration, surveys, and other online forms.
2.4.1. Information Collected Automatically:
ECSO may automatically collect Usage Information when users access its website through various technologies. This information may include the user's browser and the URL that referred them to the website. Usage Information may be associated with Personal Information, and in such cases, ECSO will treat it as such and follow the relevant privacy policy conditions. Anonymous traffic data may also be gathered and analyzed for business purposes.
2.4.2. Information Third Parties Provide About You:
ECSO may use information obtained from third parties to enhance our ability to serve you and offer you products or services of interest. We may combine this information with information we collect through the Website or independent research, with your consent. We will apply this Privacy Policy to any Personal Information received, unless otherwise provided. We may process this information for legitimate commercial purposes or to fulfil contractual obligations.
2.5. Processing of Data
ECSO processes Personal Information and Usage Information collected for legitimate commercial purposes and implements appropriate technical and organisational measures to ensure the security of such information. These measures include sharing and providing access to information only to the necessary extent, using secure servers, verifying the identity of individuals before granting them access, and using encryption technologies to encrypt payment transactions made on or via the website. A list of the uses of collected information is provided in Section 3 of the Policy.
2.6. Right of a user in relation to data submitted
Users who provide personal information on the Website have the right to access, correct, delete, object to processing, withdraw consent, and opt-out of receiving promotional or marketing material. They can do this by verifying their identity and contacting us at legal@absolute.ag. Users also have the right to have their information transferred to another controller and to lodge a complaint with a supervisory authority for any alleged infringement of applicable data protection laws.
3. USE OF INFORMATION COLLECTED
Users who provide personal information on the Website have the right to access, correct, delete, object to processing, withdraw consent, and opt-out of receiving promotional or marketing material. They can do this by verifying their identity and contacting us at legal@absolute.ag. Users also have the right to have their information transferred to another controller and to lodge a complaint with a supervisory authority for any alleged infringement of applicable data protection laws.
3.1. Business Purposes
ECSO does not share any Personal Information with any third party without your consent, except when directed by the law/Court. ECSO can use this data to verify user identity in line with engagement initiated by the user. We will communicate with you using the contact information provided by you in order to respond to any queries that you may have and to provide any information that you may request regarding the Products or services. We may communicate with you either by written, physical communication, email, telephone, SMS or via notifications on your mobile device. We may also send strictly products or service-related announcements to you periodically and when it is necessary to do so. For instance, if our Products or services are temporarily suspended for maintenance, we might send you an email, text message, flash notification or telephone call. If you do not wish to receive such alerts, you have the option to unsubscribe from such emails or opt out by accessing the or sending an email to legal@absolute.ag.
We may use Personal Information or Usage Information collected through the Website in the following ways:
3.2. AnonymousIn summary,
ECSO may share non-Personal Information with business partners for analysis and demographic profiling, but they do not sell, share, rent or trade collected information, including Personal Information, with third parties unless disclosed in the Privacy Policy or with consent from the user. They also do not share Personal Information for third-party direct marketing purposes unless the user has given consent.
3.3. Administrative and Legal Reasons
We may share your information, including Personal Information, with government and law enforcement officials or private parties when we reasonably determine it is necessary to comply with the law or protect the safety, rights, property or security of ECSO, our products or services, the Website, or any third party. This may include satisfying applicable laws or regulations, responding to governmental requests or legal processes, detecting and preventing fraud or security issues, and stopping any illegal or unethical activity. We may disclose this information without notice to you.
3.4. Business Transfer
We may share your information, including your Personal Information and Usage Information with our parent, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Website or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets or other corporate change, including, during the course of any due diligence process. You will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. We will endeavor that the transferee who is the recipient of Personal Information and Usage Information commits to privacy measures that are substantially similar to the measures under this privacy policy.
4. THIRD PARTY CONTENT AND LINKS TO THIRD-PARTY PRODUCTS OR SERVICES
4.1 We do not include or offer third party products or services on our website.
Your information may be stored and processed in India or any other country in which ECSO or its subsidiaries, affiliates or products or service providers maintain facilities. ECSO may transfer information that we collect about you, including Personal Information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. These countries may have data protection laws that are different to the laws of your country and, in some cases, may not be as protective. We have taken appropriate safeguards to require that your information will remain protected in accordance with this Privacy Policy.
5. DATA TRANSFER
Your information will be kept by ECSO for as long as necessary to provide you with products or services, and if you wish to cancel your account or no longer want ECSO to use your information for these purposes, you may contact ECSO at legal@absolute.ag. and the company will delete your information as requested. ECSO will also retain and use your information to comply with legal obligations, resolve disputes, enforce agreements, or for other legitimate business purposes. When ECSO no longer needs to process your information, it will either delete it or anonymise it.
6. DATA RETENTION
Your information will be kept by ECSO for as long as necessary to provide you with products or services, and if you wish to cancel your account or no longer want ECSO to use your information for these purposes, you may contact ECSO at legal@absolute.ag. and the company will delete your information as requested. ECSO will also retain and use your information to comply with legal obligations, resolve disputes, enforce agreements, or for other legitimate business purposes. When ECSO no longer needs to process your information, it will either delete it or anonymise it.
7. SECURITY
This Website has security measures in place to protect the information collected from users and comply with PCI-DSS norms. Personal and Usage Information is stored securely within our databases using encryption, firewalls, and SSL technologies. However, no security system is completely foolproof, and ECSO cannot guarantee that information transmitted to us will not be intercepted. In the event of an unauthorised breach, ECSO will not be held responsible for any resulting loss.
8. COMPROMISE OF PERSONAL INFORMATION
In case of a breach of security resulting in the compromise of Personal Information, ECSO will comply with applicable law by notifying the supervisory authority within 72 hours of becoming aware of the breach.
9. CONTACT & POLICY UPDATES
If you have any questions regarding this Privacy Policy, please contact us at legal@absolute.ag. Please note that ECSO reserves the right to update or modify this policy without prior notice to users. It is recommended that users regularly review this page to stay informed of any changes.
10. CHANGE OF INFORMATION AND CANCELLATION OF ACCOUNT
You are responsible for ensuring the accuracy of the information you provide. If your personal information changes or you wish to update it, you can contact at legal@absolute.ag.and we will respond within 72 hours.
You have the right to request rectification or deletion of your personal data, or to restrict its processing, if you believe it is inaccurate. You can also object to processing based on our legitimate interests. We will assess and act on your request, and you have the right to data portability if applicable. If you have concerns, you can lodge a complaint with your local supervisory authority.
You may also cancel or modify your communications that you have elected to receive from the Website by logging into your user account and changing your communication preferences.
If you wish to cancel your account or request that we no longer use your information to provide you details with respect to our products or services and the Website, please write to us at legal@absolute.ag.
11. OPT IN
If you wish to opt for receiving non-essential communications such as promotional and marketing-related information regarding the Website and the products or services, please send ECSO an email at legal@absolute.ag.
12. CHANGES TO THE PRIVACY POLICY
Revised versions of our Privacy Policy will be posted on the Website and will be effective immediately. If we make any significant changes to the policy, we will notify you via email or a notice on the Website before the changes take effect. We recommend that you periodically review the Privacy Policy for the latest updates on our privacy practices.
13. GRIEVANCE REDRESSAL
If you have any questions or concerns about our Privacy Policy, please contact us at legal@absolute.ag or through the details provided on our ‘Contact Us’ page. We will make reasonable efforts to respond promptly to your requests, questions, or concerns. However, please note that we may not be able to respond to questions or comments unrelated to our privacy practices or as required by law.
14. CONSENT
By accepting the terms of this Privacy Policy, you are allowing ECSO to collect, share, transfer, store, retain, disseminate, or use your Personal Information/Usage Information collected from your use of the Website in accordance with the terms of the Privacy Policy. You have the right to withdraw your consent for the collection or processing of your Personal Information/Usage Information at any time by sending an email to legal@absolute.ag. ECSO will delete or anonymise the data collected from you within 72 hours of receiving your request.
15. GOVERNING LAW
This Privacy Policy is governed by and construed in accordance with the applicable laws of India. Any disputes arising under this policy will be determined exclusively by the courts in New Delhi.
16. AMENDMENT
We may update this Privacy Policy to reflect changes to our information practices. Changes are effective immediately upon posting the revised Privacy Policy on the Website. We may notify you of material changes by email or notice on the Website before they become effective. Please review this page periodically for the latest information on our privacy practices.
17. GRIEVANCE REDRESSAL
For any queries or concerns, and to exercise any of the data subject rights, email at legal@absolute.ag.
18. PROHIBITION
Prohibited actions when using this website include: infringing upon the properties or privacy of ECSO or any other party, actions likely to create disadvantage or cause damages to ECSO or any other party, actions violating laws, regulations or similar, and any other actions deemed inappropriate by ECSO.
19. MEDIA PUBLICITY
If you desire to publish a part or a whole of the content of this Website in magazines, advertisements, or any other media, you must obtain our permission in advance by contacting us through the "Contacts" page.
INTRODUCTION
1.1. ECSO Global Private Limited. We are committed to ensuring that privacy of our clients, visitors, and other users of the website. In this Policy, “ECSO”, “we”, or “us” refers to ECSO Global Private Limited and its affiliates, successors and assigns, and “you” refers to a user who has provided any information including Personal Information (as defined below) and using any features therein.
1.2. The protection and security of your Personal Information and Usage Information (as defined below) is one of our top priorities. This Privacy Policy discloses and explains how we collect, use, share and protect Personal Information, Usage Information, or any other information about you. We also provide information regarding how you can access and update your Personal Information and make certain choices about how your Personal Information is used by us. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources.
1.3. This Privacy Policy explains what information of yours will be collected by ECSO when you access the Website, how the information will be used, and how you can control the collection, correction, and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy. The use of information collected through our Website shall be limited to the purposes under this Privacy Policy.
INFORMATION COLLECTION BY ECSO
2.1. Data Controller and Data Processor:
ECSO is responsible for managing and utilizing the Personal Information and Usage Information on its website. They act as both the data controller and data processor for this information. If there are any questions or concerns about this Privacy Policy or the data collected, ECSO can be reached at legal@absolute.ag.
2.2. Legal basis for collection and processing of Personal/Usage Information:
ECSO collects and processes information based on various legal grounds, including your consent, legitimate interests, legal obligations, and the need to protect vital interests. Examples of legitimate interests include direct marketing, fraud prevention, network and information systems security, responding to communications, operating networks of groups, and improving the website. ECSO may also process information to comply with legal requirements or perform a contract.
2.3. Basic Information
When accessing the ECSO website, users may be asked to provide Personal Information such as their name, email address, date of birth, and mobile number. This information may be collected through various forms on the website, including during registration, transaction creation, and contact with ECSO. Users may also be required to provide Personal Information through registration, surveys, and other online forms.
2.4.1. Information Collected Automatically:
ECSO may automatically collect Usage Information when users access its website through various technologies. This information may include the user's browser and the URL that referred them to the website. Usage Information may be associated with Personal Information, and in such cases, ECSO will treat it as such and follow the relevant privacy policy conditions. Anonymous traffic data may also be gathered and analyzed for business purposes.
2.4.2. Information Third Parties Provide About You:
ECSO may use information obtained from third parties to enhance our ability to serve you and offer you products or services of interest. We may combine this information with information we collect through the Website or independent research, with your consent. We will apply this Privacy Policy to any Personal Information received, unless otherwise provided. We may process this information for legitimate commercial purposes or to fulfil contractual obligations.
2.5. Processing of Data
ECSO processes Personal Information and Usage Information collected for legitimate commercial purposes and implements appropriate technical and organisational measures to ensure the security of such information. These measures include sharing and providing access to information only to the necessary extent, using secure servers, verifying the identity of individuals before granting them access, and using encryption technologies to encrypt payment transactions made on or via the website. A list of the uses of collected information is provided in Section 3 of the Policy.
2.6. Right of a user in relation to data submitted
Users who provide personal information on the Website have the right to access, correct, delete, object to processing, withdraw consent, and opt-out of receiving promotional or marketing material. They can do this by verifying their identity and contacting us at legal@absolute.ag. Users also have the right to have their information transferred to another controller and to lodge a complaint with a supervisory authority for any alleged infringement of applicable data protection laws.
USE OF INFORMATION COLLECTED
Users who provide personal information on the Website have the right to access, correct, delete, object to processing, withdraw consent, and opt-out of receiving promotional or marketing material. They can do this by verifying their identity and contacting us at legal@absolute.ag. Users also have the right to have their information transferred to another controller and to lodge a complaint with a supervisory authority for any alleged infringement of applicable data protection laws.
3.1. Business Purposes
ECSO does not share any Personal Information with any third party without your consent, except when directed by the law/Court. ECSO can use this data to verify user identity in line with engagement initiated by the user. We will communicate with you using the contact information provided by you in order to respond to any queries that you may have and to provide any information that you may request regarding the Products or services. We may communicate with you either by written, physical communication, email, telephone, SMS or via notifications on your mobile device. We may also send strictly products or service-related announcements to you periodically and when it is necessary to do so. For instance, if our Products or services are temporarily suspended for maintenance, we might send you an email, text message, flash notification or telephone call. If you do not wish to receive such alerts, you have the option to unsubscribe from such emails or opt out by accessing the or sending an email to legal@absolute.ag.
We may use Personal Information or Usage Information collected through the Website in the following ways:
3.2. AnonymousIn summary,
ECSO may share non-Personal Information with business partners for analysis and demographic profiling, but they do not sell, share, rent or trade collected information, including Personal Information, with third parties unless disclosed in the Privacy Policy or with consent from the user. They also do not share Personal Information for third-party direct marketing purposes unless the user has given consent.
3.3. Administrative and Legal Reasons
We may share your information, including Personal Information, with government and law enforcement officials or private parties when we reasonably determine it is necessary to comply with the law or protect the safety, rights, property or security of ECSO, our products or services, the Website, or any third party. This may include satisfying applicable laws or regulations, responding to governmental requests or legal processes, detecting and preventing fraud or security issues, and stopping any illegal or unethical activity. We may disclose this information without notice to you.
3.4. Business Transfer
We may share your information, including your Personal Information and Usage Information with our parent, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Website or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets or other corporate change, including, during the course of any due diligence process. You will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. We will endeavor that the transferee who is the recipient of Personal Information and Usage Information commits to privacy measures that are substantially similar to the measures under this privacy policy.
THIRD PARTY CONTENT AND LINKS TO THIRD-PARTY PRODUCTS OR SERVICES
4.1 We do not include or offer third party products or services on our website.
Your information may be stored and processed in India or any other country in which ECSO or its subsidiaries, affiliates or products or service providers maintain facilities. ECSO may transfer information that we collect about you, including Personal Information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. These countries may have data protection laws that are different to the laws of your country and, in some cases, may not be as protective. We have taken appropriate safeguards to require that your information will remain protected in accordance with this Privacy Policy.
6. DATA RETENTION
Your information will be kept by ECSO for as long as necessary to provide you with products or services, and if you wish to cancel your account or no longer want ECSO to use your information for these purposes, you may contact ECSO at legal@absolute.ag. and the company will delete your information as requested. ECSO will also retain and use your information to comply with legal obligations, resolve disputes, enforce agreements, or for other legitimate business purposes. When ECSO no longer needs to process your information, it will either delete it or anonymise it.
7. SECURITY
This Website has security measures in place to protect the information collected from users and comply with PCI-DSS norms. Personal and Usage Information is stored securely within our databases using encryption, firewalls, and SSL technologies. However, no security system is completely foolproof, and ECSO cannot guarantee that information transmitted to us will not be intercepted. In the event of an unauthorised breach, ECSO will not be held responsible for any resulting loss.
8. COMPROMISE OF PERSONAL INFORMATION
In case of a breach of security resulting in the compromise of Personal Information, ECSO will comply with applicable law by notifying the supervisory authority within 72 hours of becoming aware of the breach.
9. CONTACT & POLICY UPDATES
If you have any questions regarding this Privacy Policy, please contact us at legal@absolute.ag. Please note that ECSO reserves the right to update or modify this policy without prior notice to users. It is recommended that users regularly review this page to stay informed of any changes.
10. CHANGE OF INFORMATION AND CANCELLATION OF ACCOUNT
You are responsible for ensuring the accuracy of the information you provide. If your personal information changes or you wish to update it, you can contact at legal@absolute.ag.and we will respond within 72 hours.
You have the right to request rectification or deletion of your personal data, or to restrict its processing, if you believe it is inaccurate. You can also object to processing based on our legitimate interests. We will assess and act on your request, and you have the right to data portability if applicable. If you have concerns, you can lodge a complaint with your local supervisory authority.
You may also cancel or modify your communications that you have elected to receive from the Website by logging into your user account and changing your communication preferences.
If you wish to cancel your account or request that we no longer use your information to provide you details with respect to our products or services and the Website, please write to us at legal@absolute.ag.
11. OPT IN
If you wish to opt for receiving non-essential communications such as promotional and marketing-related information regarding the Website and the products or services, please send ECSO an email at legal@absolute.ag.
12. CHANGES TO THE PRIVACY POLICY
Revised versions of our Privacy Policy will be posted on the Website and will be effective immediately. If we make any significant changes to the policy, we will notify you via email or a notice on the Website before the changes take effect. We recommend that you periodically review the Privacy Policy for the latest updates on our privacy practices.
13. GRIEVANCE REDRESSAL
If you have any questions or concerns about our Privacy Policy, please contact us at legal@absolute.ag or through the details provided on our ‘Contact Us’ page. We will make reasonable efforts to respond promptly to your requests, questions, or concerns. However, please note that we may not be able to respond to questions or comments unrelated to our privacy practices or as required by law.
14. CONSENT
By accepting the terms of this Privacy Policy, you are allowing ECSO to collect, share, transfer, store, retain, disseminate, or use your Personal Information/Usage Information collected from your use of the Website in accordance with the terms of the Privacy Policy. You have the right to withdraw your consent for the collection or processing of your Personal Information/Usage Information at any time by sending an email to legal@absolute.ag. ECSO will delete or anonymise the data collected from you within 72 hours of receiving your request.
15. GOVERNING LAW
This Privacy Policy is governed by and construed in accordance with the applicable laws of India. Any disputes arising under this policy will be determined exclusively by the courts in New Delhi.
16. AMENDMENT
We may update this Privacy Policy to reflect changes to our information practices. Changes are effective immediately upon posting the revised Privacy Policy on the Website. We may notify you of material changes by email or notice on the Website before they become effective. Please review this page periodically for the latest information on our privacy practices.
17. GRIEVANCE REDRESSAL
For any queries or concerns, and to exercise any of the data subject rights, email at legal@absolute.ag.
18. PROHIBITION
Prohibited actions when using this website include: infringing upon the properties or privacy of ECSO or any other party, actions likely to create disadvantage or cause damages to ECSO or any other party, actions violating laws, regulations or similar, and any other actions deemed inappropriate by ECSO.
19. MEDIA PUBLICITY
If you desire to publish a part or a whole of the content of this Website in magazines, advertisements, or any other media, you must obtain our permission in advance by contacting us through the "Contacts" page.
